Support

A dedicated team behind every license.

Every Beacon Relay plan comes with a named point of contact, not a ticket queue — so implementation issues and feature requests move fast.

Every organization is assigned a dedicated engineer who knows your setup, your seats, and your history — no re-explaining context on every request.

Support is available around the clock for activation issues, proxy and certificate troubleshooting, and anything blocking your team from debugging.

Beyond bug fixes, we take feature requests from paying teams seriously — many Beacon Relay improvements started as a customer ask.

Reach us anytime

Email your dedicated contact directly, or write to support@beacondebugger.com and we'll route it to the right person.

Prefer a form? Use the contact page instead.